If you noticed an exclamation point on your iPhone photos, it means that you faced some problems:

  1. Iphone Photos Exclamation Mark
  2. Mac Photos App Exclamation Mark
  3. Apple Photos Exclamation Mark
  • there are blurry photos on your phone;
  • photos do not download from iCloud;
  • sometimes pictures do not open.

After tapping around a bit I tapped on Edit and a message popped up that said there was any issue downloading the photo over cellular. I guess it was just a thumbnail. I recently turned on iCloud Photo Library and turned off cellular data for photos. Turning cellular data back on removed the exclamation mark. Exclamation Mark Line icons PNG SVG EPS ICS and ICON FONT are available. Icons are in Line, Flat, Solid, Colored outline, and other styles. Download free and premium icons for web design, mobile application, and other graphic design work.

If it sounds familiar, do not panic! An exclamation point on iPhone usually calls for attention and means that memory deficit exists. The phone automatically tries to optimize storage.

How to get rid of the photos with an exclamation point?

Every iPhone is synchronized with iCloud, and the system saves in Cloud high quality picture to conserve memory resources. A blurry image — duplicate — locates in media library and it usually downloads for long time or doesn`t download at all. Photo like this is marked with an exclamation point.

Attention! Storage optimization function is default. How to turn off photo optimization on iPhone? To do this, go along the path «Settings» — «Name» — «iCloud» -«Photo» and click «Save originals»

Done! From this moment original photos and videos will be saved on the device and in the iCloud. In this way users will get rid of blurry images on iPhone.


Actually storage optimization is very useful. But it has disadvantage — opening iCloud is possible only in the area when the Internet works perfectly. However, today everything gets progress, and now we have access to the Internet in almost every place. So, keep safe your memory resources, because original photo is always available in iCloud.

Back up your library

Before following any of these steps, it's a good idea to create a backup of your photo library, even if you use iCloud Photos. You can use Time Machine, use a third-party backup solution, or copy the library to an external drive. By default, your photo library is stored in the Pictures folder within your home folder.

Make sure that your software is up to date

Photos is part of the Mac operating system. You can avoid or fix many issues by running the most up-to-date version of macOS. Learn more about updating the software on your Mac.

If you use RAW images in Photos, learn more about the digital camera RAW formats supported by iOS, iPadOS, and macOS.

If you have trouble migrating an existing iPhoto or Aperture library to Photos

You might see an alert message when you first open Photos or migrate an existing iPhoto or Aperture library. Learn what to do if Photos can’t copy or create a library.

If the Media Browser isn't showing your photos and videos

Use the Media Browser to make images from your photo library available in other apps, like Pages and iMovie. The Media Browser shows only the contents of the Photos library designated as the System Photo Library. If you have more than one Photos library—and the one you're using isn't set as the System Photo Library—the Media Browser won't show its contents.

Follow these steps to designate the current library as the System Photo Library:

  1. Choose Photos > Preferences.
  2. Click the General button at the top of the Preferences window.
  3. Click Use as System Photo Library.

If you're having other issues with Photos

If you're experiencing other issues—like missing or blank photo thumbnails, unexpected behavior, or if Photos won’t open—try to see if it's an issue with your library by following these steps.

Create a new Photos library and see if your issues persist:

  1. Quit Photos.
  2. Press and hold the Option key while you open Photos.
  3. In the dialog that appears, click Create New.
  4. Give your new library a name, then click OK. Note whether Photos opens successfully with this new library.

To return to your main Photos library, quit Photos. Then open it again while holding the Option key, select your main library, and click Choose Library.

Alternatively, you can open Photos in another user account on your Mac and note whether Photos opens successfully.

Iphone Photos Exclamation Mark

If Photos opens with the new library, or in a different user account, it might mean that there's an issue with your library. Follow the steps to use the Photos library repair tool on your main Photos library.

Mac Photos App Exclamation Mark

Learn more

Apple Photos Exclamation Mark

  • Learn how to create and order print products like books or calendars in Photos with Project Extensions.
  • Get help with iCloud Photos.