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Analyze app review sentiment for every app review from the MacOS store, as you receive them. Map how sentiment towards your app is changing over time so you can pinpoint the changes users love or hate.
Easily isolate feature requests and spot issues before they affect your star with Appbot's natural language processing tools. Appbot reads and categorizes every new review according to the keywords and Topics it contains. Use our premade Topics to get started in minutes, or dig deep and create your own.
Send your Mac app reviews to the parts of your business where they will have the most impact, via Appbot's suite of integrations. Appbot natively connects to services like Slack, Zendesk and Zapier making it easy to share relevant feedback across your team.
Proactively address problems in your Mac app as soon as they are reported in the Apple App Store. Appbot's natural language processing includes several tools to for identifying problems so you can protect your hard earned star rating.
Automatically surface those customers that have the power to drive positive word of mouth for your Mac app. Appbot makes it easy to find these special users, so you can nurture your relationship with them from day one.
Make your Mac app reviews a core part of your Voice of the Customer reporting. Appbot can also analyze product reviews from Amazon.com and much more, giving you a centralized overview of the voice of your customer.